Current Openings

Posted Date
Job Title
Support-Sales and Marketing
Anand, Gujrat
BE/BTech Dairy Technology / Food Processing / Food Technology- 4-5 Years of Experience
Job Description

1. Support Leads and Heads in formulating overall Sales, Marketing and Business Development strategy and plan based on sales forecast, customer requirements, past sales data and market trends

2.  Collect data, conduct requisite analysis and provide inputs to Lead- Sales & Marketing for preparation of sales forecast/order pipeline estimate

3.  Execute plans for increasing the market share and profitability for respective segment, region, product, component through analysis of market intelligence/ trends in consultation with Lead and Head

4. Continuously scan the environment for business opportunities in the form of tenders / bid and proactive business development activities and make periodic MIS on the same

5.  Support in framing and execution of the sales approach in consultation with superiors and execute the same

6.  Execute plans to meet sales profitability targets in consultation with Lead, identify challenges, if any and provide inputs for addressing the same

7. Work closely with Proposal, Documentation and Coordination team for development of proposals and effective documentation of all sales activities and maintenance of databases

8.  Conduct customer visits and periodically take feedback on the products, project, service,  process and address any concern they might have or escalate the same to Seniors

9. Coordinate closely with other departmental teams for sales related matters

10. Coordinate with Marketing & Promotion team for creating marketing publications and promotion schemes for respective segment, product, region or service

11. Provide inputs for preparation of agreements and contracts for customers, book orders; Maintain proper documentation of all sales and post sales activities

12.  Provide input for delivery schedule and coordinate with Production, Production Planning, Sourcing & Vendor Development, Inventory Management, Stores and Logistics teams to ensure timely delivery; take corrective action in case of any deviation from delivery schedule

13.  Maintain effective documentation of dispatch of finished goods

14.  Raise invoice in consultation with Superiors and Finance & Accounts team based on delivery of work / product / services as per the contract terms

15.  Follow up for payment and ensure timely receipt of the payment from buyers

16. Collect Sales tax forms, confirmation of Balances, reconciliations, adjustments of customers’ ledger accounts, other forms and documents and ensure adherence to sales, customer service and commercial processes in line with financial and legal control parameters

17. Work closely with Installation team during the installation of product and support in addressing any challenges faced

18. Communicate with customers in timely manner regarding delivery status for better planning and coordination between both parties

• Follow up with customer to ensure effective service delivery, quick resolution of queries, and contract renewal

• Work closely with Customer Care cell to ensure IDMC’s timely response to after sales requests including service / repairs and any customer concerns in consultation with Lead and Head

• Gather, analyze and report data on market intelligence, potential evaluation, performance of IDMC offerings vis-à-vis competitors, and trends in customer requirements and behaviors

• Monitor adherence to annual budget for region and highlight any deviations to Superiors

• Utilize SAP for efficient processing / reporting of sales transactions within the assigned domain


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